Contact information
Contact Us
Have a question about an order, a specific card, or a recent release? We are here to help! At Cleveland Cardz, we pride ourselves on providing excellent service to the collecting community.
You can reach us through either of the following methods:
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Live Chat: Click the chat icon in the bottom right corner of your screen to start a conversation with us right away. If we are away from the desk, leave your message and email address, and we will get back to you as soon as we're back online.
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Email Support: Drop us a line anytime at customersupport@clevelandcardz.com
Support Hours
We monitor messages closely and typically respond to all inquiries within 24 hours (Monday through Friday). If you are reaching out about an existing order, please include your order number in your message or email so we can assist you as quickly as possible.